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ERP Specialist / IT Administrator jobs in German-gulf Enterprises LTD in Sharjah - United Arab Emirates (UAE)

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ERP Specialist / IT Administrator in Sharjah - United Arab Emirates (UAE)

Experience: 1 - 6 yrs. | Opening: 1
Education:MBA/PG Diploma in Business Mgmt(Information Technology)
Nationality: Indian
Industry Type:Industrial Products / Heavy Machinery
Gender: Male
Functional Area:IT Software Feb 16,2025


Job Description

Providing L1 technical support on fusion ERP on Finance, SCM

Create tickets for L2 support, follow up on SR's and escalate based on SLA

Training ERP end-users

Ensure system controls are working effectively

Maintain User access control matrix (Roles & Responsibilities)

Gather Business requirements on Change Request

Gather Business requirements for new requirements

Prepare BRD / CR documents

Establishing ERP needs via business process analysis and consultation.

Identify System GAPS

Basic knowledge of OTBI reports development

Opening and Closing of GL/Sub Ledger Modules

Check Interfaces periodically and clear pending transactions

Performing Super user trainings and roll-out to end user training

Keeping abreast of the latest ERP upgrades and offerings.


Desired Candidate Profile

Bachelor of Engineering / Master of Computer Applications/ Master of Science (Major Computer Science / IT)

5+ Years of Experience in ERP Customer Support

1 - 2 years experience in Oracle Fusion is must


Keyword: Oracle Fusion,ERP Customer Support
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