ERP Specialist / IT Administrator
in Sharjah - United Arab Emirates (UAE)
Experience:
1 - 6 yrs.
| Opening: 1
Education:MBA/PG Diploma in Business Mgmt(Information Technology)
Nationality: Indian
Industry Type:Industrial Products / Heavy Machinery
Gender: Male
Functional Area:IT Software
Feb 16,2025
Providing L1 technical support on fusion ERP on Finance, SCM
Create tickets for L2 support, follow up on SR's and escalate based on SLA
Training ERP end-users
Ensure system controls are working effectively
Maintain User access control matrix (Roles & Responsibilities)
Gather Business requirements on Change Request
Gather Business requirements for new requirements
Prepare BRD / CR documents
Establishing ERP needs via business process analysis and consultation.
Identify System GAPS
Basic knowledge of OTBI reports development
Opening and Closing of GL/Sub Ledger Modules
Check Interfaces periodically and clear pending transactions
Performing Super user trainings and roll-out to end user training
Keeping abreast of the latest ERP upgrades and offerings.